Our Terms And Conditions
At Calm Coders, we are committed to providing our clients with exceptional digital marketing services. To ensure transparency and a positive client experience, we have established a thoughtful cancellation and refund policy.
Project Milestones: We meticulously plan each project, dividing the work into milestones. The process begins with a comprehensive discovery/analysis, leading to the creation of a detailed scope of work document. This initial phase aims to foster a complete understanding between both parties, minimizing the likelihood of project cancellations, reversals, or disputes.
As we allocate time and resources to achieve every milestone and complete each module, refunds are not possible for work that has already been accomplished.
Mutual Project Termination: In the event of a project termination on mutual agreement, the client retains control over all completed work. Any payments for further development become void, and no refund of previous payments or deposits is provided.
Mock-up Design Approval: Once the client approves mock-up designs, and we transition into the development phase of the project, no payments will be refunded.
Partial Refunds: Partial refunds are not available for projects that are mid-way through a milestone phase.
Special Occasion Offers: No cancellations are entertained for services offered by our marketing team on special occasions. These are limited-time offers and cannot be canceled.
SEO and Digital Marketing Packages: SEO and digital marketing packages are non-refundable. However, clients may cancel these services with a written notice at least 7 days in advance.
Abandoned Projects: We do not offer refunds on deposits or payments for projects that are abandoned or remain dormant for more than 30 days.
For further details, please refer to our comprehensive terms and conditions.
If you have any questions about our Returns and Refunds Policy, please don’t hesitate to contact us at email@example.com.
Thank you for choosing Calm Coders for your digital marketing needs.